Terms And Conditions

Terms and Conditions

Effective Date: [2025]

These Terms and Conditions (“Terms”) govern your use of the Nobels of Egypt website and services. By accessing or using our website, booking travel services, or submitting inquiries, you agree to comply with these Terms. If you do not agree with any part of these Terms, please refrain from using our website or services.


1. General Information

Nobels of Egypt provides premium travel and tourism services, including tour packages, excursions, cultural and adventure trips, booking support, and customized travel arrangements for individuals, couples, families, and groups. All services offered are subject to these Terms.


2. Booking and Payment

Booking Confirmation

All bookings are subject to availability. A booking is only considered confirmed once you receive an official confirmation email or receipt from Nobels of Egypt.

Payment

Full or partial payment may be required at the time of booking, depending on the service or package. Payments must be made using our secure payment methods displayed on the website.

Pricing

Prices listed on the Nobels of Egypt website may change without prior notice. The price confirmed at the time of booking will be the final price for that service.

Currency

Payments must be made in the currency specified during the booking process. Customers are responsible for any bank or exchange fees related to currency conversion.


3. Cancellation and Refund Policy

Cancellations

If you wish to cancel your booking, please contact us as soon as possible. Cancellations are subject to the specific policy of the booked service, and cancellation fees may apply.

Refunds

Refunds, when applicable, will be processed according to the terms of each service or package. Certain services may be non-refundable.

No-Show Policy

Failure to attend a booked trip or service without prior notice will result in no refund, unless stated otherwise.


4. Customer Responsibilities

Accurate Information

You are responsible for providing accurate and complete information during the booking process. Any discrepancies in personal details, documents, or payments must be corrected before the booking is finalized.

Travel Documents

You must ensure you possess all required travel documents, including a valid passport, visas (if applicable), and any necessary health documentation.

Conduct

You agree to comply with local laws and regulations throughout your trip. Nobels of Egypt reserves the right to terminate services without refund in the event of inappropriate or unsafe customer behavior.


5. Modifications to Services

Changes to Services

Nobels of Egypt reserves the right to modify, reschedule, or cancel services due to unforeseen circumstances such as weather conditions, political events, or other factors beyond our control. In such cases, you will be notified promptly and offered alternatives or applicable refunds.

Service Availability

All services depend on availability. Equivalent alternatives may be provided when necessary to ensure service quality.


6. Liability and Disclaimers

Limitation of Liability

Nobels of Egypt is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or services, including personal injury, lost data, or disruptions.

Third-Party Services

Some services may be provided by independent third-party suppliers (e.g., hotels, airlines, transportation companies). Nobels of Egypt is not responsible for the actions, decisions, or errors of these third parties.

Force Majeure

Nobels of Egypt is not liable for delays, cancellations, or service failures caused by events beyond reasonable control, including natural disasters, war, epidemics, or government restrictions.


7. Privacy and Data Protection

By using our services, you consent to the collection and processing of your personal information in accordance with our Privacy Policy. Nobels of Egypt is committed to protecting the confidentiality and security of your data.


8. Intellectual Property

Copyright

All content on the Nobels of Egypt website—including text, images, logos, graphics, and media—is owned or licensed by Nobels of Egypt and protected by copyright law.

Use of Content

You may not copy, reproduce, distribute, or use any website content without prior written permission.


9. Governing Law and Dispute Resolution

Governing Law

These Terms are governed by the laws of the Arab Republic of Egypt.

Dispute Resolution

Any disputes arising from these Terms will be handled through binding arbitration or through the competent courts of Cairo, Egypt, unless otherwise agreed.


10. Changes to Terms

Nobels of Egypt reserves the right to update or modify these Terms at any time. Updated Terms will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of the updated Terms.

1. General Refund Policy

At Aiwa Egypt Travel, we are committed to providing the best travel experiences. If you are not satisfied with our services or need to cancel your booking, please review our refund policy below.

2. Cancellation and Refund Terms

Cancellations Made by the Customer:

  • More than 30 days before the tour date: Full refund minus any non-refundable expenses (e.g., bank fees, third-party service costs).

  • 15–30 days before the tour date: 50% refund of the total booking amount.

  • Less than 15 days before the tour date: No refund.

Cancellations Made by Aiwa Egypt Travel:
In the unlikely event that we need to cancel a tour, we will offer you a full refund or the option to reschedule for a different date.

3. Refund Process

To request a refund, please contact us at [your email address] with your booking details. Refunds will be processed within 14 business days from the date of approval.

4. Non-Refundable Items

Certain items are non-refundable, including but not limited to:

  • Entrance tickets to attractions.

  • Special event tickets.

  • Custom and personalized tours.

  • Any additional services or products listed as non-refundable at the time of booking.

5. Changes to Bookings

  • Modifications: Changes to your booking (e.g., date changes) are subject to availability and may incur additional costs.

  • Transfer of Booking: You may transfer your booking to another person if you notify us at least 15 days before the tour date. The new participant must meet all conditions for the tour.